Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

November 20, 2023 at 10:47 am

Very good

November 20, 2023 at 10:46 am

Neither good nor poor

They dont answer phone take very long even for general enquiries.

I agree if you in the queue for appointment but even for general after appointment time some time no one answer take about an hour to answer the phone for just a general enquiry.

November 20, 2023 at 10:45 am

Very good

November 20, 2023 at 10:44 am

Very poor

You can’t get an appointment even when 111 say you need to be seen within 2 hours. Doesn’t matter if you call bang on 8am all the slots are taken. Rude reception staff (not all but the majority)

November 20, 2023 at 10:43 am

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