Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Good

I managed to got to see the doctor with over the phone appointment and later, I was asked to have a face to face appointment.

Normally all appointments are booked by 8.10am and this doesn’t leave a chance for people who are unable to phone at 8.00 am, specially for working people. Ay be if appointments are spaced out through the day might help.

October 4, 2023 at 9:38 pm

Very poor

We work from 6 am in the morning and cannot ring at 8 am for appointments. we cannot sit with our phones for 45 mins before getting a chance at getting an appointment. i cannot get face to face appointments.

Please bring back online appointments for pre booking. please bring back face to face appointments with multiple questions. Improve phone lines for later appointments.

October 4, 2023 at 6:07 pm

Good

They solve our problem

Give impointments quickly

October 4, 2023 at 3:13 pm

Very good

Got my issue sorted.

Need more nurses for blood test .and other things

October 4, 2023 at 7:08 am

Poor

Long waiting for receiving phone when we ring for appointment

Have to get appointments soon not have to wait 45minuts to 50minutes

October 3, 2023 at 7:52 pm

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