Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very poor

November 20, 2023 at 10:42 am

Very poor

You got to have more doctors at Doncaster Road

More Doctors appointment

November 5, 2023 at 7:13 am

Very good

I would like to say a big thank you to Vincy Vas, Namita and Munira and all the beautiful reception staff who do a committed and professional care. They are all very polite and helpful

October 19, 2023 at 12:22 pm

Very good

Excellent consultation with the doctor

October 14, 2023 at 4:08 pm

Very poor

I work at the LRI on reception desk at an emergency department. I greet patient and make them feel welcome and smile showing respect and dignity, I came in for an flu jab on the 10.10.23. The nurse Shona Vohra made me feel little as if she was above everyone. Just because she works at a drs surgery means nothing to me. However she did not even attempt to have conversation about my welfare. I as not asked if I was okay with a needle. Just abrupt commands and no thank you or please (does this cost money) I have had flu jabs before and the experience was great but this time I am shocked and horrified with this attitude from your staff. Do they walk around being proud and think they are above everyone- they are not. Am i going to get a response I dont think I will. 07882826629

Loads to say but will fall on deaf ears

October 11, 2023 at 9:28 pm

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