Summary of past responses
You must include a field id or key in your graph shortcode.Recent responses
| Thinking about our GP practice… Overall, how was your experience of our service? | Please can you tell us why you gave your answer? | Please tell us about anything that we could have… | Date |
|---|---|---|---|
Very good | November 20, 2023 at 10:47 am | ||
Poor | Don’t get appointment or sick note when needed if you want to to talk to a doctor you can’t do that. And services are crap I think it needed further improvements. | Give people doctors letter when needed and don’t charge them at all and service needs to be faster and better. | November 20, 2023 at 10:48 am |
Very good | Good | None | November 20, 2023 at 10:50 am |
Good | November 20, 2023 at 10:50 am | ||
Very poor | The wait times on the phone are over 20 minutes and at times I have experienced wait times to almost be an hour before someone at reception answers the phone. Secondly, the limited options of booking a GP appointment in advance is absolutely ridiculous. Then to be given an appointment at another surgery when my GP is based at the spinney Hill medical centre. These third party GP’s have no established connection with my medical professional (GP). | Allow patients to book appointments into the future rather than on the day allows flexibility in scheduling for patients and the surgery itself. More empathy by receptionists. Doctors are great. | November 20, 2023 at 10:52 am |