Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

You must include a field id or key in your graph shortcode.

Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

Very helpful and understanding of my situation.

N/A

September 4, 2024 at 9:07 am

Good

Room for improvements… once you miss a tel call from the practice, very difficult to call back and speak to someone as we have to wait in a queue… calls from practice for results or so on the patient should be able to call and speak to a named person again without having to wait..

Opportunity for the patient to call a named person again with a telephone number so that they do not have to wait in queue. Following any missed called from practice.

September 3, 2024 at 10:27 pm

Good

September 3, 2024 at 8:26 pm

Good

Feel there could have been a wider spread of options to test underlining issues based on blood test results. Only time will tell if I deteriorate further in winter time or next year. Fingers crossed all is well as sicknesses are worsening yearly.

Options on blood test, why does the patient have to have the need to say something. Everyone needs to be more proactive regardless of resources. This is 1 of many lives we are talking about here. I do understand the current circumstances related to wait times but happy to wait for a 100% satisfied visit.

September 3, 2024 at 5:54 pm

Neither good nor poor

Because no appointment we will get it

September 3, 2024 at 3:15 pm

Take the Friends and Family Test