Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Good

Was seen on time and nurse was efficient and friendly

Offer more appointments

February 11, 2025 at 12:23 pm

Good

February 11, 2025 at 12:23 pm

Good

Great customer service but need to improve telephone answering

Improved telephone answering long waiting time

February 11, 2025 at 12:24 pm

Very good

They are caring and take time out to understand the issues and if need be make appropriate referrals and follow ups

It would be great if surgery could offer late evening or weekend services

February 11, 2025 at 12:25 pm

Good

February 11, 2025 at 12:27 pm

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