Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Good

The necessary inquiry was dealt with promptly.

Booking appointments needs looking into. It takes ages to get through. Getting appointments is very difficult. If you can’t get appointments on the day you have to ring again the next day and go through the same experience . Really not fair.

January 3, 2025 at 10:52 am

Neither good nor poor

Overall good but can not get an appointment

Never any appointment online to book non emergency issues eg skin problems need to see doctor face to face . Asked to ring on the day and it takes ages to get through. Should have more staff answering calls in the morning

January 3, 2025 at 10:51 am

Very good

I was seen by the nurse on time and she was supportive

January 3, 2025 at 10:50 am

Good

January 3, 2025 at 10:50 am

Good

Because i was been help and reception was helped full.

i wish we don’t have to wait to long on the phone in the morning.

January 3, 2025 at 10:50 am

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