Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

The surgery has made allot of improvements . The staff are much more friendly and helpful.

Would be better if we can see the same doctor rather than different ones.

March 3, 2024 at 1:14 pm

Good

Got seen in good time and GP was understanding, friendly and not rushed

Touch sign in had not worked last two times we have come

March 3, 2024 at 10:11 am

Neither good nor poor

The doctor was very efficient and the treatment suggested was effective. However, I had to wait about an hour in the morning for an appointment without being told when I would get a call back.

Ideally waiting times on the phone would be shorter and I would have liked an indication of when the doctor would call me back.

March 3, 2024 at 10:05 am

Good

Normally I get an appointment which I want.

March 2, 2024 at 10:32 pm

Neither good nor poor

March 2, 2024 at 9:13 pm

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