Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Good

August 1, 2024 at 8:58 am

Neither good nor poor

The call Qs are always so long and by the time call.is answered the appointments are gone. And it always seems like paperwork given in is never processed accordingly this has cause delays in my mums health diagnosis

Some.of the receptionist are lovely and really think out of the box to help the patients like namita, but some lack compassion and understanding

August 1, 2024 at 8:58 am

Very good

Prompt response from reception to seeing the doctor.
Doctor did not rush with appointment.
Everything was explained properly.

No

August 1, 2024 at 8:59 am

Poor

Can never get an appointment

Have more telephone appointment slots

August 1, 2024 at 9:00 am

Very good

Staff is soo helpful.

Everything ok

August 1, 2024 at 9:00 am

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