Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Good

March 4, 2024 at 8:07 am

Neither good nor poor

Just having good experience the receptionist with talking and booking or asking for an advice regarding any issue over the phone either they want to know too much or nothing at all

I think with the receptionist who understood what patients are explaining and saying is important and that’s what is lacking which I have experienced lately on my recent calls

March 4, 2024 at 7:56 am

Good

March 4, 2024 at 12:54 am

Poor

The GPs are very good but receptionist are sometimes very rude

Better systems to be able to access gp every morning and nicer receptionist

March 3, 2024 at 9:13 pm

Good

March 3, 2024 at 4:39 pm

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