Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Good

Efficient and a good surgery . Overall good

Receptionists lack communication between themselves and I haven’t received a call back which was promised 2 weeks ago.

May 2, 2024 at 8:44 am

Very poor

Surgery Receive funds for patients but does not want to see the patient, in order to save money will refer to hospital or give no option but for the patient to go hospital

Doctors to start coming to work and see patients and worry less about profits

May 2, 2024 at 8:42 am

Neither good nor poor

Getting an appointment is difficult. Face to face appointments preferably suited? .Regular check ups and consultation for older patients should be easily available.

May 2, 2024 at 8:42 am

Very good

Every body is very good, Ready to HELP

Appointment system

May 2, 2024 at 8:42 am

Very good

Staff friendly and helpful. Clean and well lit waiting area. Pleasant background music.

Already the management have thought of better environment and well trained staff to look after the patients.

May 2, 2024 at 8:42 am

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