Summary of past responses
You must include a field id or key in your graph shortcode.Recent responses
Thinking about our GP practice… Overall, how was your experience of our service? | Please can you tell us why you gave your answer? | Please tell us about anything that we could have… | Date |
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Good | Didn’t have to wait for 45 min for call to be picked up. Instead I could speak to someone within 10min. This call was better than my previous experiences with the surgery. | The call handlers should be trained to be polite. Provide them with customer service training. Most have unhelpful, rude and arrogant attitude. You should noticed on your reception area of which staff members have had medical degrees. If not then why do they giving us medical advice on situations which they are not trained to deal with! | May 2, 2024 at 8:49 am |
Neither good nor poor | For me to make a appointment with you is difficult. | May 2, 2024 at 8:48 am | |
Good | Professional service offered by both GP’s and staff | A telephone service for Saturdays | May 2, 2024 at 8:47 am |
Neither good nor poor | Sometimes we can’t share our problems with the Receptionist. So when we say it’s personal and like an appointment with doctors we should be allowed to do so. Thanks | May 2, 2024 at 8:47 am | |
Good | May 2, 2024 at 8:46 am |