Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

June 5, 2024 at 4:49 am

Very good

Once getting appointment the doctor was very helpful, thorough and understanding. I felt he had time for me. I was satisfied.

Appointments are very hard to get. Always get fobbed off by the receptionists. Receptionists make you feel they know more about the patients condition then the patient himself. Also too much waiting at reception because non medical issues are dealt with eg.forms for filling on matters of housing, welfare benefit etc.

June 5, 2024 at 12:18 am

Good

June 4, 2024 at 10:03 pm

Good

Friendly staff,

Can never get an appointment, all booked by 8.00am even if you ring at 8.00am

June 4, 2024 at 10:02 pm

Poor

Doctors are great
Receptionists need serious training always defensive rude and impolite

Retrain receptionist

June 4, 2024 at 9:08 pm

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