Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

You must include a field id or key in your graph shortcode.

Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very poor

Receptionist not good

Need more training

June 4, 2024 at 7:49 pm

Very good

Staff and the doctors are very helpful

June 4, 2024 at 7:08 pm

Very poor

Bad experience with receptionist cut the phone middle of the conversation and talking roughly

Give a traing to receptionist how to talk politely with the patient

June 4, 2024 at 6:46 pm

Very good

Excellent prompt service provided . THANK YOU

Be flexible in dealing with patients requests I requested my previous blood results.
Not all clinics could access or print these.
This would avoid duplication and staff time needed to deal with request.

June 4, 2024 at 6:38 pm

Neither good nor poor

I asked for something (exercise on prescription) but the Dr was unaware and instead gave me something different ( medication)

To know what services the NHS offer.

June 4, 2024 at 6:31 pm

Take the Friends and Family Test