Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

You must include a field id or key in your graph shortcode.

Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Neither good nor poor

As i have to wait for twenty minutes then my appointment time.

As i have to wait longer there should be some sign outside the door whether any patient is inside as people were saying no one is inside n i have to nock the door after twenty minutes delay to check.

June 5, 2024 at 9:55 am

Neither good nor poor

There needs to be more understanding. The only option to get an appointment by calling at 8am only on the day is not flexible for those who work full time. Online appointments on the app are never available. Receptionist are always difficult about advanced appointments, they are never available. Private healthcare is relied on as a result.

Receptionist need to be more understanding. GPs should check notes before call appointments. It is not helpful for those with mental health having to repeat and retrigger situations. GPs need to check notes to see that some patients have long term treatment privately and this needs to be considered prior to calling a patient to have a fuller background and understanding

June 5, 2024 at 9:17 am

Good

June 5, 2024 at 8:43 am

Poor

Staff do not want to help they don’t have knowledge

June 5, 2024 at 6:09 am

Very good

June 5, 2024 at 5:37 am

Take the Friends and Family Test