Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Poor

Very dirty service getting worse day by day

Ot much time on phone different doctors different stories try this medicine it worsening doctors

August 1, 2024 at 9:02 am

Very good

Excellent Patient Care, Very supportive in all aspects of care, Doctors listen, understand, guide, advise. All members of staff from reception to Inhouse nurses are very courteous and supportive, they provide every help and support of your circumstances

The surgery is making lots of improvements, i.e. online services is an excellent App and easy to manage and order regular medications and also see the results of your test, excellent service, the only improvements required is to call for an appointment before 8, waiting Que requires some improvement, though it’s manageable if you have the patience to wait,

August 1, 2024 at 9:01 am

Very good

Dr Sian although wit limited hours looks afte me health like no other…I gave a lot of health issues unfortunately. Namita,Ruby Dhillon and Rina Patel are excellent. Don’t know all front desk names but Darshna Joshi very helpful and nurses etc are caring.

Only problem is when asking for appointments seems like a war begins. Front safe need to e between trained with customer facing techniques as I see in Namita

August 1, 2024 at 9:00 am

Very good

Staff is soo helpful.

Everything ok

August 1, 2024 at 9:00 am

Poor

Can never get an appointment

Have more telephone appointment slots

August 1, 2024 at 9:00 am

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