Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

always helpful

August 1, 2024 at 9:04 am

Good

August 1, 2024 at 9:04 am

Poor

It was difficult to book an appointment. No advise provided on results on time by doctor and reception. Front staff could not advise on result term for Urine test- (Abnormal – as expected). Also follow up call not made and had to chase results, it should be same day or immediate service like other nations.

Please send text or leave message on Airmed or NHS website of clear out come of results with instruction for patient and if any medication require. Also, receptionist should be able to deal with small matters like blood, urine results. I would also like to suggest the availability of additional evening appointments online via teams, calls etc. Thanks

August 1, 2024 at 9:04 am

Very poor

The reception people are very disrespectful.
And very rude

Change their behaviour and kindness towards

August 1, 2024 at 9:03 am

Good

Very friendly and helpful staff.
Easy to order medicines through online service.

August 1, 2024 at 9:02 am

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