Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

The telephone appointment was on time. My mind was put at rest regarding a recent biopsy. The results were explained, and my questions were answered. Also a another request for medication was dealt with.

I think everything OK regarding telephone appointments.

April 2, 2025 at 2:08 pm

Good

April 2, 2025 at 4:01 pm

Neither good nor poor

The reason sometimes we can not get appointment at 8 oclock am at surgery. After 40 minutes wait they said we are full. If any emergency what can we do??

This time i get quick blood test

April 2, 2025 at 4:29 pm

Neither good nor poor

The receptionist team can either be extremely helpful or totally unhelpful. There isn’t a balance; depending on who you get, depends on the level of service.

Just make it possible to see a doctor… none of this telephone appointment and you have to phone at 8; doesn’t bode well for the employee!

April 2, 2025 at 7:16 pm

Very good

Always calls are returned when on line.

N/A

April 2, 2025 at 7:54 pm

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