Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

January 3, 2025 at 6:58 pm

Very poor

January 3, 2025 at 6:55 pm

Good

January 3, 2025 at 6:16 pm

Good

Surgery bit improved

Gp look after my son well

January 3, 2025 at 6:16 pm

Very poor

Absolutely impossible to get even a phone call appointment let aline see my doctor!

There should be more training for front end to be more human and not parrot fashion their responses like robots. There seems to be a lack of execution of trying to understand each patient’s needs by their merit. Lack of empathy

January 3, 2025 at 6:05 pm

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