Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very poor

Can’t get appointment. It when you go in then all of a sudden there are appointments available.
Reception are very slow at responding and not always helpful.

Get trained staff .

December 13, 2024 at 2:52 pm

Very good

December 12, 2024 at 6:17 pm

Very good

December 12, 2024 at 9:17 am

Very poor

30 in que waiting 50 mins and told no appointment available when got through.

If 7 drs are in on the day are they seeing 5 patient a day. I can’t understand why appointment are booked and told.no appointments . Frustrating and stressing patients out.

Been trying for 3 days no appointment.

And also 1 problem for 15 min consultation. getting an appointment so difficult.

Need to get a dr appointment or call back from.dr.

As reception are not qualified clinically trained.

Better system.

December 11, 2024 at 10:22 pm

Good

December 11, 2024 at 5:04 pm

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