Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very poor

Terrible service from front of desk staff. Doctors are fine front of house staff are rude , don’t even give eye contact , and pretend to put on hold and then laugh about clients when they haven’t realised we can still hear

Customer service is poor. No manners. Poor work ethic. Judgemental and rude.

Doctors and nurses are lovely.

September 2, 2024 at 8:15 am

Neither good nor poor

It seems that the doctors at the surgery don’t give our problems any preference in two weeks we came to the surgery both the times different doctors one gave deferred option and the next appointment another doctor gave a different option for the same illness
Thank you

September 2, 2024 at 8:14 am

Very good

Prompt and good service

None

September 2, 2024 at 8:14 am

Good

September 2, 2024 at 8:13 am

Very good

Nothing

September 2, 2024 at 8:10 am

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