Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

June 4, 2024 at 10:03 am

Very good

Good and excellent

Good and excellent

June 4, 2024 at 10:02 am

Very good

Very Good- The service at Spinney Hill is always good. It may be hard getting appointments but Drs will always try and see you where possible. They spend time going through the issue and will not rush the appointment. When I was pregnant and when my baby was born the checks the Dr did was excellent and thorough. Dr Sian checked me and my baby. Dr Raj always doing a great job. They make sure to follow up queries and will contact you to see how your doing. Amazing.

N/A

June 4, 2024 at 10:01 am

Poor

Can’t get through for appointment.

Improve phone line to allow me to get appointment

June 4, 2024 at 9:59 am

Very poor

Can’t get appointment to see the Doctor.
Told to call next day at 8am, even then cannot see a GP.
Always told no doctor available!!!

Need to listen to the patient’s problems and not to fob them off.

June 4, 2024 at 9:59 am

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