Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

Good interaction with nurse

June 4, 2024 at 10:10 am

Good

Batter service

Specially over 65 years patient should have fix Doctor for their appointment as choose by elderly patients and elderly people should get appointment when they need it. Only phone appointments is not helpful to elderly people. They never satisfied with phone talk

June 4, 2024 at 10:09 am

Very good

June 4, 2024 at 10:08 am

Good

Receptionist called to arrange suitable time for appointment. Didn’t have to wait too long to have blood test taken

Clinician could have explained why the blood test was being done rather than being prompted. Personal touch to ease patient nervousness would be a benefit rather being treated like a production line.

June 4, 2024 at 10:07 am

Good

June 4, 2024 at 10:07 am

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