Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Neither good nor poor

I had to take my own pressure reading the machine in the waiting room. I didn’t know how to use it. After a bit of trial and error I put my forearm in and ran the machine. I later realised I should be my top arm. Then there was no paper in it anyway. No one knew how to change the roll. I did offer to change it but staff couldn’t find a paper roll

– train staff on his to change the paper roll
– show staff how to show patients to use the pressure machine

July 3, 2024 at 3:34 pm

Very good

Excellent service thank you to all the staff at the surgery

July 3, 2024 at 3:00 pm

Good

Everone is very kind

July 3, 2024 at 2:43 pm

Very good

Fast and efficient service friendly staff

Nothing

July 3, 2024 at 2:16 pm

Good

Good staff members

If the Music can slightly be turned quietly it would be better, makes me feel uncomfortable . Thank you

July 3, 2024 at 1:53 pm

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