Friends and Family Test Results

Very good

because i recently visited surgery its very quick appointment ment and doctor is very friendly

just waiting for phone appointment

Very good

Prompt service – staff and doctors are willing to listen.

Very poor

Most of the time receptionist are rude and they only trained to say NO. if you lucky to get the appointment then it will be with the doctor who has no knowledge how to help you and they take photo or call someone to help…

Very good

Great understanding

All good

Very poor

Had a blood test a couple of weeks ago, results showed my medicine needed adjusting but no call back from rhe Dr. I had seen this on the online medical record and rang the surgery up myself to be told there’s probably nothing to worry about and if I haven’t had a call from the dr then everything is fine. Few weeks later I received a letter from the thyroid register that my dosage needs increasing after that blood test. Rang the drs again and was prescribed the wrong dosage. Had to ring again the next day to have it corrected. Its absolutely ridiculous.
Not only that, took me 4 days to get an appointment for my son being passed back and forth from surgery to pharmacy as no one wanted to see him. I couldn’t even get an urgent appointment myself last week even though I rang 3 days in a row. My condition was bad even the pharmacist who saw me said I should have been seen by a dr.

Everything. Give appointments so we can be seen by a dr, update us on results. We pay taxes for a reason, not so that we get told “no” or be passed around different clinics to be told “your dr needs to see you instead”.
I bet all these people that actually don’t work and don’t pay taxes are getting all the appointments.