Summary of past responses
You must include a field id or key in your graph shortcode.Recent responses
| Thinking about our GP practice… Overall, how was your experience of our service? | Please can you tell us why you gave your answer? | Please tell us about anything that we could have… | Date |
|---|---|---|---|
Very poor | Receptionist are very rude, unhelpful and and don’t give the correct information. They look to put the phone down as quickly as possible whilst you’re talking. Very hard and impossible to get an appointment. | Recruit better staff who actually care about patients and actually book in appointments, also full training is needed to all receptionist staff as the ones at the moment don’t have a clue what they’re talking about. Need to learn the importance of customer service / patient service! Finally must understand that they shouldn’t raise their voices when being asked general questions. Very rude and unprofessional | March 7, 2025 at 8:17 am |
Very good | March 7, 2025 at 8:52 am | ||
Very good | Super service 👌i | Is OK 👌 | March 7, 2025 at 9:23 am |
Very good | All spinny hill staff is very good Specially Dr.Sian is very kind heart .and we don’t have word for him .. They gave very treatment for my son now he is very well. | All staff & doctors are already going well . | March 7, 2025 at 2:12 pm |
Good | Most of the time receptionist are quite helpful but getting appointment is is hard by the time you get through all the appointment for the day have been taken. | Waiting time for appointment every time I’ve been for my appointment they were running late. If the appointment are for 10min how come they are running late? | March 7, 2025 at 2:35 pm |