Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

Excellent service from Dr Sian. He reviewed all medication & fully explained their uses & changes needed.
He also called my daughter on the phone & explained all the medication & applications.

No. It was platinum service.

March 5, 2025 at 6:31 pm

Good

March 5, 2025 at 6:31 pm

Very poor

Receptionist at st saviours road and Doncaster road were very rude
Doncaster road I didn’t get her name she even went as far as to shout at me when I was nothing but polite
Munira at st saviours road was also very rude over the phone

Provide better training to phone staff
Employ people that know how to speak to people

March 5, 2025 at 6:48 pm

Very good

The gp that consulted me was very good

Not applicable

March 5, 2025 at 6:48 pm

Very good

I have iworked in a health centre with 3 other surgery’s, and can say ours is much better in all departments..

Let’s encourage the patients to wear a mask .use a paper towel when sneezing or coughing. We didn’t have flu during covid.

March 5, 2025 at 6:52 pm

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