Friends and Family Test Results

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Thinking about our GP practice… Overall, how was your experience of our service?	Please can you tell us why you gave your answer?	Please tell us about anything that we could have…	Date
Very good	Excellent service from Dr Sian. He reviewed all medication & fully explained their uses & changes needed. He also called my daughter on the phone & explained all the medication & applications.	No. It was platinum service.	March 5, 2025 at 6:31 pm
Good			March 5, 2025 at 6:31 pm
Very poor	Receptionist at st saviours road and Doncaster road were very rude Doncaster road I didn’t get her name she even went as far as to shout at me when I was nothing but polite Munira at st saviours road was also very rude over the phone	Provide better training to phone staff Employ people that know how to speak to people	March 5, 2025 at 6:48 pm
Very good	The gp that consulted me was very good	Not applicable	March 5, 2025 at 6:48 pm
Very good	I have iworked in a health centre with 3 other surgery’s, and can say ours is much better in all departments..	Let’s encourage the patients to wear a mask .use a paper towel when sneezing or coughing. We didn’t have flu during covid.	March 5, 2025 at 6:52 pm