Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Poor

I am not happy with what doctor wrote on the system when I spoke to her in private and now all doctors can see

March 5, 2025 at 4:08 pm

Very good

Always get an appointment when I have needed to see or speak to a GP.

March 5, 2025 at 4:10 pm

Very good

Always very helpful when I need advice, appointment or anything else.

I think all good also that way system work. If we could change the system.

March 5, 2025 at 4:11 pm

Good

March 5, 2025 at 4:12 pm

Very poor

It is almost impossible to obtain an appointment especially for those who start work at 8am or earlier.

Stuff at phones are not supportive at all. And quite often lack the manners of how to communicate with patients.

Should make some sort of arrangements for patients who work early in the morning and can not ring surgery at 8am to book an appointment. As well as there should be some sort check n balance between those patients who hardly ask once or twice per year and between who have multiple appointments per week/monthly

March 5, 2025 at 4:12 pm

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