Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

February 11, 2025 at 5:39 pm

Very good

Staff very hellfull nurse and doctors very polite

Reception need look after

February 11, 2025 at 6:07 pm

Good

February 11, 2025 at 6:20 pm

Good

I had good service

More understanding

February 11, 2025 at 6:22 pm

Poor

I was given an incorrect apppointmrnt to see a healthcare assistant instead of practice nurse
They assumed I had diabetes even when I don’t have this.

The people working there do not always listen to doctor and record accurate or process . I asked for advice for the weight loss injection and did not receive this information back as agreed. I am aware that staff are very busy and overworked as Hansa is always so helpful over and beyond . Individually Hansa Hina and others are polite but obviously understaffed and intense working .
Hansa is a very nice member of staff
Otherwise I’ve been with the same practice for over 55 years and I like it

February 11, 2025 at 6:46 pm

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