Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Neither good nor poor

There has been improvement from being poor to neither good or poor, therefore, small improvement is seen.

More quick advance appointments are available specially for those who are unable to wake up early due to medical conditions.

February 11, 2025 at 4:13 pm

Good

We don’t have to wait in the tel queue in the morning and if you press 1 they do ring you back. The doctors are good as well

I can’t think of anything anything at present.

February 11, 2025 at 4:13 pm

Very poor

Because they are not talking good. I am not talking about NHS I now all nurses and doctors are very busy but the staff could not talking properly.

We need calm stuff.

February 11, 2025 at 4:17 pm

Good

I think the GP practice is good because of the good service and kind nurses

I think that GP can do better is to have more communication

February 11, 2025 at 4:52 pm

Good

I had a phone consultation with Dr Thakor who was very helpful and sympathetic. He took his time listening and explaining what I needed to do to help with my symptoms.

It would be helpful to book a time slot for the call from the doctor. When I am at work we are not allowed to go on our phones so would miss the call.

February 11, 2025 at 5:16 pm

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