Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

I’ve never had any negative experiences with the practice. All queries and requests have always been dealt with promptly and professionally.

N/A

February 11, 2025 at 1:41 pm

Very poor

I was prescribed a drink from the dietician and the prescription was for sachets instead of liquid, probably a mistake from the dietician, as i always had the same liquid on repeat i just needed the script changed from sachets to liquid. O called several times and could never get it changed. Had to call the dietician several times too. Took me over a month just to get the script change.

Better patient care and individual case understanding. when exceptional cases with kids or elderly people being flexible to sort without having to call again and again .

February 11, 2025 at 1:56 pm

Very good

We got to the root of the problem, doctor was patient , sympathetic…
I felt i was looked after very well…..my needs were met!!

Nothing….i feel that the service has greatly improved….;) staff and doctors are excellent

February 11, 2025 at 1:58 pm

Very good

I am happy with service

No

February 11, 2025 at 2:23 pm

Good

February 11, 2025 at 2:25 pm

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