Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

Very happy been thete since 1976

February 11, 2025 at 11:52 am

Poor

Iam registered at Doncaster Road surgery, and was told we will have enough doctors and nurses, but surprisingly Doncaster Road surgery has no nurses on duty.

Recruit enough nurses

February 11, 2025 at 11:53 am

Good

Receptionist took into consideration my health condition and why I couldn’t call first thing in morning for appointment Made alternative arrangements

Having to wait too long for pharmacist from surgery to call. Waiting time is almost 3 weeks.

February 11, 2025 at 11:53 am

Good

My experience over the last few weeks has been relatively good. I appreciate the surgery is busy at times but I am able to get the assistance required.

It would help if the appointment booking online could be reinstated so that I don’t need to call for an advanced appointment and engage the telephone line for those who need an appointment on the day. Also could the annual appointments for blood pressure, diabetes check etc be available online so that patients can see when they need to book or the option is there to book the appointment. An sms reminder of the appointment 24hrs before or on the day should be sent to reduce patients not turning up.

February 11, 2025 at 11:53 am

Good

Staff are welcoming and very helpful

N/A

February 11, 2025 at 11:53 am

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