Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Good

Always been helpful

I’m happy with everything

December 5, 2024 at 3:00 pm

Neither good nor poor

We don’t get appointments if we call in morning 8.00 clock

December 5, 2024 at 1:00 pm

Very poor

Customer service acting very arrogant. Also surgery calling me in the morning when repeatedly told them I sleep most mornings cause of my medication. Than reducing my repeat prescription
medication to 14 day which is making me more stressed and depressed

December 5, 2024 at 12:57 pm

Good

Somehow look into the waiting time to see a doctor or nurse.
Try to stick to the 10 minutes appointment time

December 5, 2024 at 11:07 am

Very poor

Have had issues in the past getting appointments

Have nicer receptionists

December 5, 2024 at 10:18 am

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