Friends and Family Test Results

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Thinking about our GP practice… Overall, how was your experience of our service?	Please can you tell us why you gave your answer?	Please tell us about anything that we could have…	Date
Good	Overall good service and staff	Make it easier for old people to get appointment Dialling at 8 am is difficult for most old persons. Slow at dialling and understanding message and picking options By that time we end up number 25 in queue and don’t get slot There are hardly few pre bookable slots	November 20, 2023 at 11:46 am
Good	Very helpful		November 20, 2023 at 11:46 am
Very poor	It’s difficult to get the appointment of GP you want to see and every time you get different doctor which does not help.	You should have advanced booked appointments to see doctor patient want to.	November 20, 2023 at 11:42 am
Very good	I have been going through a tremendously difficult phase in my life due to a traumatic divorce following years of financial and psychological abuse and I have had the best care from everyone concerned that I’ve seen over the 2.5 years.	Shorter times for calls to be answered.	November 20, 2023 at 11:41 am
Very good	When i call for appointment they are always giving me		November 20, 2023 at 11:31 am