Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

Very good service

Online prescription

December 4, 2023 at 11:07 am

Good

access to online services is helpful. Doctors are great.

1. Answer the phones quicker. Waiting 30 minutes is not acceptable.
2. Receptionist staff need to be polite and willing to help.
3. Expand services on the online portal

December 4, 2023 at 10:53 am

Very good

Telephone booking needs improving. Sometimes we have to wait for nearly one hour for somebody to answer the phone. Online appointment booking is for one doctor. Needs to put name of all the doctors for online appointment booking.

December 4, 2023 at 10:49 am

Good

Good

Good

December 4, 2023 at 10:48 am

Very good

Everyone is very supportive

Everything ok

December 4, 2023 at 10:48 am

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