Summary of past responses
You must include a field id or key in your graph shortcode.Recent responses
| Thinking about our GP practice… Overall, how was your experience of our service? | Please can you tell us why you gave your answer? | Please tell us about anything that we could have… | Date |
|---|---|---|---|
Very poor | Reception staff don’t record anything. Been called 5-6 times in 4 hours asking why I didn’t attend when I called to cancel. Incompetent and no communication amongst peers. | Record notes, answer the phone! How am I always number 3 in the waiting line yet waiting 20-30 mins and still waiting?! Call you up straight after a missed call yet no answer. | December 4, 2023 at 12:40 pm |
Very good | Though you wait in a long phone queue for an appointment, you get to meet or speak to the GP and get our medications on time which is satisfying. | You are doing a great job. Keep it up | December 4, 2023 at 12:40 pm |
Very good | Brilliant surgery and with very good foctors | December 4, 2023 at 12:15 pm | |
Good | Phone answer 30 to 40 minutes waiting | Ok | December 4, 2023 at 12:00 pm |
Neither good nor poor | Sometimes it is important to authorise admin staff or next level to arrange emergency services such as District Nurses same as blood test centre appointments without Doctor’s involvement! Just for example I have had a minor surgery on my chest to remove cyst, and required dressing on the day after. Waisted two days to obtain DN to get it done, but Doctor called me in at 14:30, requested two hrs urgent appointment, DN called me around 15:15 to let me know that you should have called me in a.m. as we had three slots to fit you in, but now we are closing. | Please read above?? | December 4, 2023 at 11:43 am |