Summary of past responses
You must include a field id or key in your graph shortcode.Recent responses
| Thinking about our GP practice… Overall, how was your experience of our service? | Please can you tell us why you gave your answer? | Please tell us about anything that we could have… | Date |
|---|---|---|---|
Neither good nor poor | November 20, 2023 at 11:24 am | ||
Very good | Even it is difficult to get the appointment to get through with Doctor once you get through reception team are always helpful and do their best. | Get through at 8 am is like winning the lottery, there must be a better way!!! | November 20, 2023 at 11:16 am |
Very poor | Difficult to get appointments | Give me appointment when needed 9instead of saying fully booked everytie | November 20, 2023 at 11:10 am |
Neither good nor poor | I have a lot of medical conditions that are being investigated and my symptoms are changing constantly from these, so it’s sometimes difficult to get an appointment with the same GP, as I prefer dealing with one Gp for all the issues | I appreciate the receptionists have a job to do, but some patients need that little more compassion and I feel they lack that at times on how to deal with some patients. I had to put the phone down from the pain I was in and how upset it got me that I couldn’t get an appointment before I got an appointment with a GP. It shouldn’t take something like that for a patients concerns to be listened to. | November 20, 2023 at 11:05 am |
Very poor | the receptionists are the rudest people you will ever speak to. they all need to be sacked and replaced or take a course in customer service. they are unhelpful and too opinionated. they speak harshly and and are sarcastic. i was making an appointment today for my daughter and the receptionist was questioning me saying ‘ what kind of mother are you?’. this is not a way to speak to a patient or anyone in general. sickening behaviour from them! | replace them | November 20, 2023 at 11:05 am |