Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

Dealt with my health issue promptly & professionally

November 20, 2023 at 11:58 am

Good

Increase Appointment availability

November 20, 2023 at 11:54 am

Good

Very pleased with front desk staff, appointment with the nurse was on time and I was greeted with smile. I was pleased with work done by the nurse.

I guess there’s always room for improvements, but I am totally satisfied with service provided by all concerned in the surgery.

November 20, 2023 at 11:51 am

Good

Overall good service and staff

Make it easier for old people to get appointment
Dialling at 8 am is difficult for most old persons.
Slow at dialling and understanding message and picking options
By that time we end up number 25 in queue and don’t get slot
There are hardly few pre bookable slots

November 20, 2023 at 11:46 am

Good

Very helpful

November 20, 2023 at 11:46 am

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