Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very poor

I was on the phone with the receptionist during the call she was going to book me an appointment with the doctor but for some reason she couldn’t hear me I could hear her she cut off the call and I couldn’t get the appointment…

It Would have been professional and nice if she could have called me back that would have been helpful.. this is the second time it’s happened so I’m not very pleased with the surgery so much for caring and having the patients interested at heart…

December 4, 2023 at 10:40 am

Neither good nor poor

December 4, 2023 at 10:39 am

Very good

December 4, 2023 at 10:38 am

Very good

Satisfied with all services provided

December 4, 2023 at 10:35 am

Neither good nor poor

It took me three days to get an appointment despite calling first thing in the morning every day.

Overall, the service received from the surgery and the GP’s has been very good. It was only on this occasion where getting an appointment was difficult.

December 4, 2023 at 10:34 am

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