Summary of past responses
You must include a field id or key in your graph shortcode.Recent responses
| Thinking about our GP practice… Overall, how was your experience of our service? | Please can you tell us why you gave your answer? | Please tell us about anything that we could have… | Date |
|---|---|---|---|
Poor | When needs appointment to see doctor we get same answers its fully book today can you ring us back tomorrow | Need more doctors to see more patients and staff on the phone are very rude sometimes and ask yoo many personal questions. | April 3, 2024 at 7:46 pm |
Very good | Because when we book appointments you give it to us and when we come you help us.You also translate and give medicine that we need | Maybe when we a sk for appointments we should get it quicker. | April 3, 2024 at 7:29 pm |
Very poor | 27th Feb felt very poorly late in evening. Rang Glenfield hospital as l was told. Because it was late, was informed to see my GP first thing in the morning. Rang Spinney Hill Medical Centre at 8am. Informed reception it was critical to see doctor. Told no doctor was available, will call if any cancellation. There was no call. | Above should explain what SHOULD be done better. | April 3, 2024 at 5:16 pm |
Very poor | I got diagnosed with MRSA needed some antibiotics I was a 111 referral yet the surgery said clearly, we didn’t have a telephone number which I think is appalling I also work for NHS and I know all the procedures that take place. I have the full recording of the diabolical conversation. She said she was sorry but clearly it does not cut it as I was then put last on the list. When I was a priority call. Dr jaffa didn’t call just send a message that the surgery had called. It was awful behaviour negligence on surgery part. | Have someone educated that knows how to treat patients with respect. Let’s stop the blame games !!!! Clearly staff needs to be retrained in customer service and use a good standard of British English language | April 3, 2024 at 4:17 pm |
Very good | This is because they helped me to solve the problem and they gave me the report. | Gave us more information. | April 3, 2024 at 3:47 pm |