Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Good

They provide us with everything and help us find a good cure/solution to our illness

I feel like the GP needs to be more flexible when I comes to assigning appointments. My feet were swollen and I didn’t know what to do, when I went to the GP they couldn’t give me an appointment and we had to go to the A and E instead to go check it out.

April 4, 2024 at 1:26 pm

Very good

All fine. Staff and clinicians and dictors are very sympathetic and offers very expert and professional service. Practice has all health and safety measures of good standard.

Telephone system should have extra option of any medication or other enquiery related. At present only sick note and appointment options are there. To queue in appointments takes over 40 minutes even if we call right at the opening time of the practice and never can get appointment to see the doctor or speak to the doctor appointment easily. SURELY SOMETHING MAY BE POSSIBLE TO IMPROVE THIS.

April 4, 2024 at 12:36 pm

Very good

I Gave this answer because the service I got was very good and the staff were very nice.

Very thing is good and better than before

April 4, 2024 at 11:06 am

Very good

Fast service good outcome

April 4, 2024 at 10:58 am

Very good

Call was answered properly, and phone conversation was good

April 4, 2024 at 9:00 am

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