Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very poor

The telephone lines should get better also the appointment system is very poor

Sort the telephone systems out also the staff needs to be polite with ppl especially the ones that can’t speak English

May 2, 2024 at 8:35 am

Very good

May 2, 2024 at 8:34 am

Very good

Being lucky to request a call back from the doctor. And the highest, professional and kind service is offered from the Doctor.

If appointment system can be better. Calls showing number in the queue is always beyond 20, and at time of appointment request, mostly no appointments available for that day. “Call again the next day” just adds up waiting and suffering. This is my experience in general. If contacted later for appointment, no way i could get to see the doctor on that day.
Something must be done to real satisfaction on appointments.

May 2, 2024 at 8:34 am

Very good

GP was very thorough and listened to my symptoms and concerns. He quickly arranged the appropriate tests.

Everything was fine.

May 2, 2024 at 8:34 am

Very good

May 2, 2024 at 8:32 am

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