Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

July 3, 2024 at 10:15 am

Very good

I was seen by Anita and she explained the annual review for my asthma and I was able to ask questions about my asthma and inhalers.

July 3, 2024 at 10:13 am

Neither good nor poor

Reception staff need to be more polite and appointment need to be more available

Train staff on customer services. Offer more appointments

July 3, 2024 at 10:12 am

Very poor

Absolutely no care given – unable to get access to the healthcare. Been registered here since birth and am thinking of moving elsewhere now. Have had a concerning lump and unable to get a GP appointment

Put patients healthcare above finances. Receptions need to be more compassionate towards patients and GOs need to give more care.

July 3, 2024 at 10:11 am

Very good

Because Doctor and staff very friendly

July 3, 2024 at 10:11 am

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