Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

All my questions were answered and explained. Advice was given.

July 12, 2024 at 9:23 am

Very poor

The reception staff is very unprofessional and rude.
I don’t think they care about patients health. They talk very rudely as if they are working in an indian or Pakistani office. No manners. Please shut down the surgery if you don’t care about patients. They think they are doctors. Sometimes they make you fool regarding appointment timing.

Hire some professional staff who actually knows the meaning of receptionist.

Get more appointments slots available.

July 11, 2024 at 7:01 pm

Very good

Very informative and clear when giving advice.

Would prefer appointments at times convenient for us.

July 11, 2024 at 3:42 pm

Very good

July 11, 2024 at 3:29 pm

Very good

Every member of staff is very welcoming and caring.

July 11, 2024 at 2:48 pm

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