Summary of past responses
You must include a field id or key in your graph shortcode.Recent responses
| Thinking about our GP practice… Overall, how was your experience of our service? | Please can you tell us why you gave your answer? | Please tell us about anything that we could have… | Date |
|---|---|---|---|
Very poor | Very unhappy about service from Darshna – came for blood test made me feel anxious and upset with no empathy. Made her aware of my fear but did not acknowledge me and told me she could not help me. 0/5 stars. | July 23, 2024 at 9:43 am | |
Neither good nor poor | The receptionist talking to other staff more than 10mins, we are waiting in the queue so please take this into consideration. | July 23, 2024 at 9:40 am | |
Good | When we ring to make an appointment they need to be more patient need to speak calmly and kindly as some people can’t explain or understand. | July 23, 2024 at 9:33 am | |
Very good | Noticed the last few months the service has really improved when ringing for an appointment the girls are more understanding, caring reassuring previously they were abrupt slightly rude now. They do try and work with the patient in resolving if no doctor available, they do direct. The screen TV information is very useful but the information is not on the screen long enough to be able to read some of the information. Blood test today was at 8:00 wasn’t seen till 8:17 but it’s fine. Overall the surgery last few months has improved extremely. Thank you. | July 23, 2024 at 9:32 am | |
Neither good nor poor | Say on the text message which branch your appointment is at eg. Doncaster road. | July 23, 2024 at 9:29 am |