Friends and Family Test Results

Very poor

My appointment was scheduled at .143 St. Saviours Road
Leicester, Le5 3hx – after waiting about 45 minutes receptionist said your appointment is not here but at Doncaster road.

This is very poor management admin. If it is changed need to inform in good time. So I will not waist my time.

Communication need to improve and consider the seriousness of it.

Very good

Excellent support and very gentle was the Nurse,
explained that it’s difficult to locate my nerve which is tiny, she was excellent and with first shot she got the blood sample without any hurdle, very experienced and with courtesy

So far there are no words to describe as the patient care has always been of paramount, excellent service provider – Very Happy – Doctors are very helpful everytiime ever wince I have been the patient of this surgery – Spiney Hill Medical Centre

Very good

All was carried out very competently and efficiently. Very happy to receive such a lovely service.

None

Good

The receptionist was very kind considered & honoured ny pains and exasperation

Short telephone waiting times its irrelevant to ad message about tolerance sbout staff remember patients have rights too should remove the message not proffession a positive message generally receptionist are more polite understanding and listen to to elderly patients i pray the same service should be available at Doncaster road & employees should wear decent clothes or uniform to work

Very poor

Aweful reception service. Waiting over a month for my own medical record.