Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

I had a booked blood test appt for the next day but as I was in the surgery the day before, the nurse went out of her way to accept a non booked appt.which saved me going to the surgery again the following day for which I was extremely grateful

Nothing more

April 4, 2025 at 4:53 am

Good

Test done on time did not had to wait long

April 4, 2025 at 1:48 pm

Very poor

I rang for an appointment I didn’t get it as I was on call back! When my phone was answered by then all appointments had gone!! I mentioned to the receptionist that I am on immunocompromised I have very bad wheezing and my pump is finished please could you tell a Docter to ring me so that he can write a prescription for me , the receptionist refused and told me to ring the chemist they can email for you. When I rang my chemist they said this was no good you are weeding so much you can barely breathe she should have given you an appointment! Then the Pharmacist said don’t worry I will email and sort it out for you!! How appallingl is this knowing I was wheezing so much finding it hard to breathe and talk still I didn’t get an appointment it’s very disappointing wasn’t helpful at all

To give an appointment when necessary in emergency knowing and hearing that they are not well should have given me appointment

April 4, 2025 at 1:57 pm

Very good

The Pharmacist who rang me was courteous. He explained , quite nicely what may improve my cholesterol level.

I can’t think of anything.

April 4, 2025 at 5:45 pm

Very good

Professional and friendly.
Thanks.

April 4, 2025 at 5:55 pm

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