Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Good

April 1, 2025 at 6:34 pm

Good

We are happy for our surgery

appointment will be quick could be change

April 1, 2025 at 6:40 pm

Very good

The response I get is very positive

April 1, 2025 at 6:46 pm

Neither good nor poor

When I am 1 on the call even then I have to wait for 5-10 minutes every time.

When I accompany my wife I am not allowed to speak even when my wife wants me to speak on her behalf.

April 1, 2025 at 6:51 pm

Very poor

Doctor service is good
Getting an appointment is poor I work full time and cannot be on the phone from 8am. A lot of other practices do the online system. Since my experience has been poor multiple times I have now moved go surgery

Online system

April 1, 2025 at 6:51 pm

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