Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Don’t know

I didn’t get results which I want

Please first listen the patient properly

March 31, 2025 at 11:11 am

Very good

Nurse was friendly and welcoming

More resource at reception. Radio to be played at a lower volume. Front sliding entrance door requires servicing as it opens very slowly.

The helpline would benefit patients in having an extra option for general enquiries.

March 31, 2025 at 3:29 pm

Neither good nor poor

The queuing system need improvement. The receptionist are not calling patients in order they arrive.

March 31, 2025 at 5:19 pm

Very good

April 1, 2025 at 3:21 pm

Good

April 1, 2025 at 3:56 pm

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