Spinney Hill Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Good

Dr and staff very good……..

March 5, 2025 at 4:47 pm

Good

March 5, 2025 at 4:50 pm

Good

March 5, 2025 at 4:51 pm

Don’t know

The most annoying thing is trying to see the GP. I explained to the lady who answered the phone that my children had been ill for a week and had various over the counter medicine and home remedies. But she insisted that I speak to the pharmacy. I knew my kids needed antibiotics, she said the pharmacy will prescribe them. When I I spoke to the pharmacist, they said they are unable to prescribe antibiotics to minors. So I had to then get back In touch with the surgery (which is soo tedious)

The receptionist could have given me a go appointment in the first place instead of shifting me from pillar to post. When I or my children get ill, I absolutely hate having to ring the surgery, it is soo stressful and despite the fact that I ring at 8 o’clock on The dot…I can never get through, when I eventually do and get a call back…there are never any available appointments!!

March 5, 2025 at 4:55 pm

Very good

Good service

March 5, 2025 at 4:56 pm

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